This Grievance Support Center is for reporting any problems you may have encountered with our products, services, or interactions with our representatives.
Here are some things you can report:
- Product Concerns: Issues with medication effectiveness, side effects, or product quality.
- Website Issues: Difficulty navigating the website or encountering errors while placing an order.
- Customer Service: Problems or unsatisfactory experiences with our customer service representatives.
- Other Concerns: Any other issues you may have that are not listed above.
- Safety Issues: Concerns about medication safety or potential risks.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
What We Can't Address Here:
- This page is not intended for reporting adverse drug reactions. If you have experienced a serious side effect, please consult with your doctor immediately and report the reaction to the appropriate regulatory agency.
- We cannot address grievances related to employment matters.
How to File a Grievance:
Please fill out the secure form below to submit your grievance.
Be sure to include the following information:
- Your Name (Optional)
- Contact Information (Email or Phone Number)
- A detailed description of your grievance
- Any relevant product information (e.g., medication name, batch number)
- Attach any documents or files that may be helpful (e.g., pictures, receipts)
Once you submit your grievance, a member of our dedicated team will review it carefully. We will contact you within 5 working days to acknowledge your report and outline the next steps.
We appreciate your feedback and will work diligently to address your concerns.
